SI40 De escalation Training for Police

Included: DVD+ 1 Digital Download
RunTime: 60 minutes

De-escalation is one of the highest-stakes skills in modern policing and one of the hardest to teach. This 60-minute program pulls directly from classroom instruction by Officer Chris Stoaks of the Bend, Oregon Police Department, whose core philosophy frames the entire course: “de-escalation is what happens in-between contact and resolution”.

Built for the street officer who regularly walks into high-stress, emotionally charged encounters, this training focuses on the verbal and communication tools that can turn a volatile situation into a safe resolution  before force ever becomes necessary.

What officers will learn:

• Proven, real-world examples of effective police communication
• Verbal de-escalation techniques built for high-pressure encounters
• Practical communication tools officers can use on every shift
• Why emotionally-driven crisis calls respond best to reflective listening
• How officer tone and word choice directly shape whether a subject feels understood or provoked

Format: DVD + 1 digital download included. Runtime: 60 minutes.

Instructor Stoaks makes clear this isn’t a use-of-force alternative course  it’s a communication skills course, designed to give officers a repeatable framework for navigating contact-to-resolution moments safely and professionally.